Legal

Privacy Policy

Last updated:

Who We Are

PS Quality is a building and decorating company based in Kent, UK.

Company name
PS Quality
Trading address
26 Maidstone Road, Lenham, ME17 2QJ, Kent
Email
pawal05@aol.com
Website
psquality.uk

What Information We Collect

When you use the contact form on our website, we collect the following personal information:

  • Your name
  • Your phone number
  • Your email address
  • Details about your project or enquiry

We do not collect any sensitive personal data. We do not use your information for marketing purposes unless you have specifically asked us to keep you updated.

Why We Collect It

We collect this information solely to respond to your enquiry and, if you proceed, to provide you with our building and decorating services.

Your data is used only to:

  • Contact you about your project enquiry
  • Provide you with a quote or estimate
  • Communicate with you during any work we carry out

How We Store Your Data

Your enquiry is sent directly to our email inbox via a secure form submission service. We do not operate a database or CRM system. Enquiry emails are stored within our email account, which is password protected.

We retain enquiry data for a maximum of 12 months from the date of your initial contact, after which it is deleted. If you become a client, we may retain relevant project correspondence for up to 6 years in line with standard UK business record-keeping requirements.

Who We Share Your Data With

We do not sell, rent or share your personal data with any third parties for marketing or commercial purposes.

Your form submission is processed by Formspree, a secure form handling service. Please refer to their privacy policy for details of how they handle data in transit.

Cookies

Our website uses minimal cookies. If we use Google Analytics to understand how visitors use our site, this places cookies on your device. You will be asked for your consent before these cookies are set.

If you have any questions about cookies on our site, please contact us.

Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right to access — you can request a copy of the personal data we hold about you
  • Right to rectification — you can ask us to correct any inaccurate data
  • Right to erasure — you can ask us to delete your data at any time
  • Right to restrict processing — you can ask us to limit how we use your data
  • Right to object — you can object to us processing your data

To exercise any of these rights, simply email us at pawal05@aol.com. We will respond within 30 days.

How to Complain

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK's data protection authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch:

PS Quality
26 Maidstone Road
Lenham
ME17 2QJ, Kent
pawal05@aol.com
+44 7922 314711